Why can't I login from my browser?

If you are experiencing issues, this could be for many different reasons.

  • Are you using a supported browser?
  • Has your browser software recently been updated?
  • Dotpost is under maintenance


Dotpost can be accessed using a browser on any device.  Refer to Supported Browsers‍  for further information.

If you are experiencing issues accessing Dotpost from one of the supported browsers, try opening Dotpost in a private, InPrivate or Incognito window. This may resolve the issue.

Alternatively you can try a hard refresh of your browser cache.   On Windows, this can be done by pressing the control button (Ctrl) and F5 button at the same time.

Maintenance or System Issues

Please check the Dotpost Service Status page.